Letters to the General Manger

Strategic insights for unfair competitive advantage.
Weekly, 2 minutes, no bs.

Nov 19, 2025

But means accepting rot in your foundation.

Nov 12, 2025

When growth depends on contribution, not connections, everything changes.

Nov 5, 2025

Why the mercenary model bites the hand that feeds it.

Oct 29, 2025

Why most sports teams want data’s magic, but not its work.

Oct 22, 2025

Why every GM needs someone who thinks everything is broken.